Garant Business Consultancy CANCELLATION & REFUND POLICY

CANCELLATION POLICY

Customers may cancel the requested services and shall notify Garant Business Consultancy of any cancellation or intent to reschedule ordered services by contacting their project/account manager at least twenty-four (24) hours prior to scheduled services. In such event, Customer will receive a Credit Note of the paid amount valid for one (1) year to be used for other services. In the event Customer notifies Garant Business Consultancy of its intent to cancel or reschedule ordered services less than twenty-four (24) hours prior to the date of delivering such services, Customer shall not be entitled for cancellation rights, and such services will be taken into action as per agreement. Garant Business Consultancy reserves the right to assess a penalty for Customers that singly or repeatedly cancel within the twenty-four (24) hour cancellation policy.

REFUND POLICY

Ordered services are not eligible for refund, only cancellations will be accepted as per relevant policy.

DISPUTES

If you are dissatisfied with the work performed, you must submit your complaint in writing within seven calendar days of the service being performed otherwise you expressly relinquish any ability to dispute the quality of service and any related refusal to pay our service and related charges. We will act in response to your written complaint as soon as we are able to and will endeavor to resolve the issues regarding your complaint. All complaints that are not resolved will be resolved by mandatory, binding arbitration as set forth herein.

FAILED SERVICE ATTEMPTS

We will act in all reasonable ways to establish the nature of the problem(s) that require our professional attention and to locate, analyze and correct those errors or problems. Nonetheless, we do not promise that, despite our best efforts that we will be able to successfully resolve the problems you have retained us to check up. Consequently, you are still liable for and must pay us for our time spent attempting to rectify such problems even if adequate rejection was received from our Partner/s or any other Third Party Provider, using all reasonable efforts, produce actual services.

TRADEMARKS, SERVICE NAMES, SERVICE MARKS, AND OTHER INTELLECTUAL PROPERTY

You are not authorized to use our trademarks, name, or any aspect of our various elements of intellectual property in any manner, including advertising, publicity or any commercial or non-commercial nature without our express written consent.

RIGHT TO REFUSE, SUSPEND OR TERMINATE SERVICE

We reserve the right to refuse, terminate, or suspend service to any Customer for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a Customer is non-compliant or not eligible to requested service, providing indecent or obscene information, violating the rights of privacy or publicity, violating the civil rights of others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.

GENERAL RULES

Customers may not:

1. Infringe the law of any jurisdiction while visiting our site or using any service or tool that we provided.
2. Conduct any activity that is detrimental or prohibited within the subject jurisdiction and legislation.
3. Wrongly and inaccurately represent your individual or business credentials or professional background. 

In your jurisdiction you must be of adult age to use this site or to become a client of Garant Business Consultancy. In any event, no member or user may be under the age of 18 years of age. We may post/amend policies, rules, or guidelines. Upon the posting of such materials from time to time, they immediately become incorporated by reference into this Policy as if fully set forth herein.